We’re currently looking for a Manager, Vital Signs, to support Community Foundations of Canada (CFC). This role will primarily support CFC’s network and management of over 200 foundations through delivering the Vital Signs program and project management of special initiatives.
Specifically, this individual will be responsible for project management of the national Vital Signs program. Additional tasks may be involved with the day-to-day delivery of these tasks and support of CFC’s Network Engagement team.
- Status: Part-time at 20 hours/week until December 31, 2023
- Location: Anywhere in Canada, but you must be able to participate occasionally in virtual meetings as early as 9 AM Eastern time. Must be able to work from home. A small budget to support office setup will be provided.
- Total compensation package: Total compensation is based on full-time yearly package between $61,000 to $71,000 per year and is prorated based on 20 hours a week.
Who We are Looking For
You are a highly organized and detail-oriented individual experienced with customer service and stakeholder engagement, data management, and project management and implementation. You provide high-quality stakeholder support, error-free data management, and maintain positive relationships with external and internal stakeholders.
You understand and apply an anti-oppression, anti-racist, and feminist lens to your work. You uphold the values of CFC and help advance our commitments.
This role will involve working on a project focused on providing support and counsel to a broad and diverse range of community foundations in CFC’s network. This position reports to the Director, Learning and Network Engagement. This role will also engage frequently with the Communications department.
Vital Signs Project Management and Implementation (60%):
- Oversee Vital Signs implementation. Project manage and oversee the smooth delivery of the Vital Signs program using project management techniques that are effective in managing projects and relationships as appropriate. Develop, maintain and track progress against the Vital Signs annual work plan, completing deliverables in accordance with project deadlines. Nities for
- Community foundation support. Provide guidance and support to community foundations participating in Vital Signs. Coordinate and host educational opportunities, including webinars, resource development and management, and new learning opportunities.
- Relationship management. Manage relationships with external vendors and contractors to support the delivery of the Vital Signs program, specifically relating to data collection and release. Maintain a strong understanding of CFC’s Network Engagement strategy, as well as the Vital Signs program to provide clear and concise guidance to stakeholders.
- Customer service. Respond to inquiries from members of the public, community foundations, and other stakeholders with a high degree of professionalism and kindness.
- Internal collaboration. Work in collaboration with the Network Engagement and Communications team to support engagement strategies that will support community foundations at various levels of readiness to implement Vital Signs, as well as members of the public interested in Vital Signs.
Network (as required) (30%)
- External inputs. Maintain a strong understanding of CFC’s Network Engagement strategy, and the network needs to provide clear and concise guidance to stakeholders.
- Maintenance of a CRM. Ensure all relevant information and data collected is logged, tracked, and updated in CFC’s CRM, and Zoho, on an ongoing basis.
- Member services and support. Working with the broader CFC staff to ensure incoming issues and concerns are received, sorted, prioritized, and responded to.
- Internal team support. Primarily supporting the Network Engagement team to help further the work of CFC and strong support for and relationships with the community foundation network.
- Other. This role will include various tasks to ensure all aspects of the Vital Signs program and network support are running well. This may include contributing to content creation, providing regular updates, and providing suggestions to the team based on your experience dealing with administrative implementation and member/customer service activities.
Coordinate program and content development for special initiatives (10%).
- Project Manager. Lead other learning institute initiatives, including the Canadian Queen Elizabeth II Diamond Jubilee Scholarships.
- External Relationships. Manage relationships with external vendors and contractors to support the development and delivery of special initiatives.
- Project manager. Use project management techniques that are effective to manage projects and relationships as appropriate.
- Other. Work in collaboration with the Communications team, and support the development of creative and inspiring engagement strategies to reach various audiences.
Note: This section is an estimation of duties and responsibilities. Specific time spent between tasks may vary at different points during the project timeline.
Skills and Qualifications:
- You have 3+ years of experience implementing projects in accordance with project work plans
- You have 3+ years of experience working with a variety of internal and external stakeholders and/or customer service experience
- You have a demonstrated ability to prioritize and meet deadlines
- You have excellent attention to detail and are highly organized
- You value collaboration and have skills to work across time zones and geographies
- You have strong problem-solving skills and a solutions-oriented mindset
- You have the ability and/or comfort with learning new software systems
- You have comfort with online tools such as Google Suite (Gmail, Google Sheets, Slides, Docs and Google Drive)
- You are a quick learner who is comfortable working in a fast-paced environment independently and as a part of a team
- You have demonstrated the ability to exercise discretion, tact and maintain confidentiality
- Experience in the charitable, not for profit or foundation sector is desirable
- Lived experiences or knowledge that contribute to CFC’s purpose, creativity and perspectives
- Experience with project management tools, methodologies (e.g. Waterfall versus Agile) and definitions (e.g. milestones, tasks/sub-tasks, dependencies, etc)
- Bilingualism is an asset
How to Apply
Please submit your resume and cover letter to the following form: click here. Please make your cover letter out to Tracey Vavrek, Director, Learning Institute. In your cover letter, please explain why you are a good fit for this role.
The deadline for applications is March 31, although applications will be evaluated on a rolling basis, so please apply early. The selected candidate must be able to start no later than April 24, 2023, and preferably earlier.