We’re currently looking for a Program Coordinator for Community Foundations of Canada’s (CFC) implementation of the Community Services Recovery Fund (Recovery Fund).
The role will be primarily responsible for providing customer service to potential applicants in areas covered by CFC, supporting CFC-led review committees, and coordinating communication with fund recipients in CFCs online portal system for successful information collection and reporting.
This is a 20-month contract position with CFC. The Recovery Fund is a $400M funding program, supported by the Government of Canada, to help charities and nonprofits adapt and modernize as they face immediate and long term impacts of the pandemic while continuing to support their communities.
This role will work closely with their CFC counter-parts across the country with a focus in British Columbia and Alberta.
- Status: 20-month contract
- Location: Anywhere in Canada but must be able to participate occasionally in virtual meetings as early as 9 AM Eastern time. Must be able to work from home. A small budget to support office set up will be provided.
- Compensation package: The package is between $45,000 – $65,000 per year, depending on experience.
Who are we looking for?
You are a highly organized and detail oriented individual experienced with grants management and/or customer relationship management tools, and providing administrative support. You provide excellent customer service (ideally in both official languages), and you are skilled at developing and maintaining positive relationships with members of the public, and other external and internal stakeholders.
You are a self-starter with a can-do, roll-up-your-sleeves attitude, who has the ability to work in a fast-paced and dynamic environment. You are comfortable working both independently and in a team. You are able to troubleshoot and problem solve and can multitask to meet multiple deadlines and deliverables.
You understand and apply an anti-oppression, anti-racist, and feminist lens to your work. You uphold the values of CFC and help advance our commitments.
This role will involve working on a project focused on funding a broad and diverse range of organizations in the non-profit sector. This position reports to the Program Manager, Recovery Fund.
What does the role involve?
Application and Funding Management (70%)
Field inquiries from prospective applicants where CFC is covering application intake across Canada. You’ll work closely with your Program Coordinator counter-parts to ensure applications are routed to the right assessment committees. As funding decisions are made by the assessment committees (see below), you will be responsible for coordinating the end-to-end funding program lifecycle administration to funding recipients, including payments and interim and final reporting.
Assessment Committee Administration and Management (30%)
The Coordinator will work closely with CFC colleagues to assemble one or more assessment committees in local markets where CFC is responsible for delivering service. Once the assessment committee members have been selected, provide training to use the grants system and understand the program and support leading up to and during the assessment process. Once the assessment committees have made their decisions, enter their results into the online portal.
Skills and Qualifications:
- Experience with grants management systems (CFC uses SurveyMonkey Apply) and/or customer relations management (CFC uses Zoho)/donor management software or other databases.
- Familiar with administrative office functions such as mailmerges and email campaigns, planning and coordinating schedules, and notetaking; interest in exploring how technology can complement grantmaking and reporting processes
- Technical experience with grants management intake, assessment and payment administration as well as with coordinating one or more assessment committee meeting
- Experience providing a high standard of customer, client, or member serviceExperience with project implementation and delivery
- Excellent communication skills and interpersonal skills
- Strong problem solving skills and a solutions-oriented mindset
- Comfort with online tools such as Google Suite (Gmail, Google Sheets, Slides, Docs and Google Drive)
- A quick learner who is comfortable working in a fast-paced environment independently and as a part of a team
- Ability to exercise discretion and maintain confidentiality
Preferred Skills and Qualifications:
- Experience in the charitable, not for profit or foundation-sector is desirable
- Lived experiences or knowledge that contribute to CFC’s purpose, creativity and perspectives
How to Apply
Please submit your resume and cover letter to the following form: click here. Please make your cover letter out to Sarah Trudeau, Program Manager, Recovery Fund. In your cover letter, please explain why you are a good fit for this role.
The deadline for applications is February 5, 2023, although applications will be evaluated on a rolling basis so please apply early. The selected candidate must be able to start no later than March 13, 2023 and preferably earlier.